Service competency: A new business paradigm for organizations

Kandampully, J. A. (2001) Service competency: A new business paradigm for organizations. AFSM - International SBusiness, 26 5: 23-24.


Author Kandampully, J. A.
Title Service competency: A new business paradigm for organizations
Journal name AFSM - International SBusiness
ISSN 1049-2135
Publication date 2001
Sub-type Article (original research)
Volume 26
Issue 5
Start page 23
End page 24
Total pages 2
Editor S. Kamenski
Place of publication Florida, USA
Publisher J. Shoenewald
Collection year 2001
Language eng
Subject CX
350601 Hospitality Management
710602 Hospitality services
Q-Index Code CX

Document type: Journal Article
Sub-type: Article (original research)
Collection: UQ Business School Publications
 
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Created: Tue, 14 Aug 2007, 16:44:05 EST