The quality and efficiency of public service delivery in the UK and China

Zhu, M. and Peyrache, A. (2017) The quality and efficiency of public service delivery in the UK and China. Regional Studies, 51 2: 285-296. doi:10.1080/00343404.2015.1080992


Author Zhu, M.
Peyrache, A.
Title The quality and efficiency of public service delivery in the UK and China
Journal name Regional Studies   Check publisher's open access policy
ISSN 1360-0591
0034-3404
Publication date 2017-11-01
Sub-type Article (original research)
DOI 10.1080/00343404.2015.1080992
Open Access Status DOI
Volume 51
Issue 2
Start page 285
End page 296
Total pages 12
Place of publication Abingdon, Oxon, United Kingdom
Publisher Routledge
Collection year 2018
Abstract The quality and efficiency of public service delivery in the UK and China. Regional Studies. This paper examines the efficiency of public service delivery at a regional level in both the UK and China using a method based on data envelopment analysis (DEA) that measures aggregate country-level inefficiency. This country-level inefficiency is then decomposed into three components: (1) lack of best practices at a regional level; (2) quality of the public service delivery; and (3) potential efficiency gains realizable via reallocation of expenditure across regions. The empirical results indicate that most UK inefficiency comes from the reallocation effect, while most Chinese inefficiency is attributable to lack of best practices; quality explains more of the expenditure variations in the UK relative to China. The paper speculates about fiscal (de)centralization as a possible explanation for such differences.
Keyword China
Data envelopment analysis (DEA)
Directional distance function (DDF)
Fiscal decentralization
Public service quality
UK
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: School of Economics Publications
 
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Created: Mon, 13 Feb 2017, 10:16:57 EST by Anthony Yeates on behalf of Learning and Research Services (UQ Library)