Understanding quality use of medicines in refugee communities in Australian primary care: a qualitative study

Kay, Margaret, Wijayanayaka, Shanika, Cook, Harriet and Hollingworth, Samantha (2016) Understanding quality use of medicines in refugee communities in Australian primary care: a qualitative study. British Journal of General Practice, 66 647: E397-E409. doi:10.3399/bjgp16X685249


Author Kay, Margaret
Wijayanayaka, Shanika
Cook, Harriet
Hollingworth, Samantha
Title Understanding quality use of medicines in refugee communities in Australian primary care: a qualitative study
Journal name British Journal of General Practice   Check publisher's open access policy
ISSN 0960-1643
Publication date 2016-06
Year available 2016
Sub-type Article (original research)
DOI 10.3399/bjgp16X685249
Open Access Status Not Open Access
Volume 66
Issue 647
Start page E397
End page E409
Total pages 13
Place of publication London, United Kingdom
Publisher Royal College of General Practitioners
Collection year 2017
Language eng
Formatted abstract
Background Although refugee health issues are increasingly experienced in primary health care, few studies have explored the quality use of medicines in refugee communities even though access to and quality use of medicines is a key component of care delivery.

Aim To identify strategies to support the quality use of medicines in refugee communities.

Design and setting Qualitative study with primary healthcare providers and refugee health leaders in Brisbane, Australia.

Method Semi-structured interviews were conducted with refugee health leaders, pharmacists, practice nurses, and GPs. Data were recorded and transcribed. Thematic analysis was used to identify key barriers and facilitators for the quality use of medicines.

Results Five barriers, including communication and language barriers, limited health literacy and financial cost, and four facilitators, including better coordination between healthcare providers and improved healthcare provider training, were identified. This study provides a rich exploration relating to medication use and examines the engagement between pharmacists and refugees, highlighting some communication concerns. It recognises the supportive role of the practice nurse and offers practical strategies for improving community knowledge about safe medicines use.

Conclusion This preliminary study builds on previous studies investigating refugee health access and health literacy. It offers new understandings towards enhancing quality use of medicines in refugee communities and practical insights to assist the targeting of resources for future interventions.
Keyword Australia
Delivery of health care
Medicines optimisation
Pharmacists
Practice nurses
Quality
Use of medicines
Refugees
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Discipline of General Practice Publications
HERDC Pre-Audit
School of Pharmacy Publications
 
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