The demonstrated benefit from the rostered Dispensary Ward Technician rounds in Australia’s largest private hospital

Centaine Snoswell, Catherine Angus, Janet Watson and Laura Burne (2014). The demonstrated benefit from the rostered Dispensary Ward Technician rounds in Australia’s largest private hospital. In: Broaden Your Horizons: Medicines Management 2014. The 40th SHPA Conference. Abstracts. Medicines Management 2014: 40th SHPA Conference, Darwin Australia, (176-176). 11-14 September.

Author Centaine Snoswell
Catherine Angus
Janet Watson
Laura Burne
Title of paper The demonstrated benefit from the rostered Dispensary Ward Technician rounds in Australia’s largest private hospital
Conference name Medicines Management 2014: 40th SHPA Conference
Conference location Darwin Australia
Conference dates 11-14 September
Proceedings title Broaden Your Horizons: Medicines Management 2014. The 40th SHPA Conference. Abstracts
Place of Publication Barton, ACT Australia
Publisher Kaigi Conferencing and Events
Publication Year 2014
Sub-type Published abstract
Start page 176
End page 176
Language eng
Q-Index Code EX
Q-Index Status Provisional Code
Institutional Status Unknown
Additional Notes Aim: To examine data collected from surveys pertaining to the routine activities of Ward Dispensary Technicians, and data pertaining to the benefit from the rostered ward technician rounds. Methods: During a two week audit period, the Ward Dispensary Technicians at the study hospital collected data during their rostered ward supply rounds. Each Ward Dispensary Technician is responsible for providing service to three inpatient wards. They recorded each inpatient order that was collected during their ward supply rounds. Records were also kept of all the referrals that technicians supplied to their respective pharmacists, including the method of referral transmission. Results: The study hospital employs 6.5 full time equivalent (FTE) Ward Dispensary Technicians who each provide service to 3 wards. Routinely 73 rostered hours per fortnight are allocated for completing supply rounds. However, during the study period these hours were reduced due to unplanned leave, dispensing, and other duties. Audit results showed that ward technicians collected 26% of the total inpatient orders for the wards they visited during their ward rounds on stipulated days. They also provided a total of 35 clinical referrals to their corresponding ward pharmacist, consisting of 28 written referrals and 7 oral referrals. Conclusion: Although 73 hours a fortnight is rostered for ward technician rounds, unplanned leave and other tasks often detract from this time. Over the 10 day audit period, technicians collected 26% of the daily inpatient orders, and provided 35 clinical referrals to their respective pharmacists as a direct result of having rostered ward time. Ward Dispensary Technicians at the study hospital optimise services provided by the department by identifying clinical issues for referral to the ward pharmacists. They also reduce the workload on ward staff for ordering medications by completing supply rounds, and they facilitate the ScriptAssist program.

Document type: Conference Paper
Collection: School of Pharmacy Publications
 
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Created: Wed, 20 Apr 2016, 10:18:37 EST by Centaine Snoswell on behalf of School of Pharmacy