A stewardship cost perspective on the governance of delegation relationships: the case of social franchising

Krzeminska, Anna and Zeyen, Anica (2016) A stewardship cost perspective on the governance of delegation relationships: the case of social franchising. Nonprofit and Voluntary Sector Quarterly, 1-21. doi:10.1177/0899764016643610


Author Krzeminska, Anna
Zeyen, Anica
Title A stewardship cost perspective on the governance of delegation relationships: the case of social franchising
Journal name Nonprofit and Voluntary Sector Quarterly   Check publisher's open access policy
ISSN 0899-7640
1552-7395
Publication date 2016-04-13
Sub-type Article (original research)
DOI 10.1177/0899764016643610
Open Access Status Not Open Access
Start page 1
End page 21
Total pages 21
Place of publication Thousand Oaks, CA, United States
Publisher Sage Publications
Collection year 2017
Language eng
Abstract We explore how nonprofits can effectively govern delegation relationships. We extend stewardship theory by conceptualizing stewardship costs—costs in delegation relationships based on stewardship behavior. As stewards are theorized as other-regarding, self-actualizing, and intrinsically motivated, so far, literature almost exclusively points to the positive performance potential of stewardship behavior. Addressing this shortcoming, we develop propositions showing how stewardship selection costs rooted in the psychological characteristics of stewardship behavior and stewardship management costs rooted in situational factors of stewardship behavior occur during relationship formation and maintenance, and how they counteract the potential to increase performance. We identify and systematize opportunity costs of delayed growth, limited growth potential, and lost standardization gains, as well as increased selection and management costs. To demonstrate the theoretical potential and empirical relevance of our framework, we illustrate our arguments by referring to social franchising, a scaling strategy considered relevant for nonprofits as well as social enterprises.
Keyword Stewardship theory
Social franchising
Delegation relationships
Scaling strategy
Social enterprise
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ
Additional Notes First published online 13 April 2016

Document type: Journal Article
Sub-type: Article (original research)
Collections: HERDC Pre-Audit
UQ Business School Publications
 
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Created: Fri, 15 Apr 2016, 16:45:32 EST by Karen Morgan on behalf of UQ Business School