Communication, documentation,and HRM: the case of the non-compliant kitchen employee

Mejia, Cynthia and Phelan, Kelly Virginia (2012) Communication, documentation,and HRM: the case of the non-compliant kitchen employee. Journal of Hospitality and Tourism Cases, 2 1: 9-11.

Author Mejia, Cynthia
Phelan, Kelly Virginia
Title Communication, documentation,and HRM: the case of the non-compliant kitchen employee
Journal name Journal of Hospitality and Tourism Cases
Publication date 2012
Sub-type Article (original research)
Open Access Status Not Open Access
Volume 2
Issue 1
Start page 9
End page 11
Total pages 3
Place of publication Richmond, VA United States
Publisher International CHRIE
Language eng
Abstract This case study sheds light on some of the potential problems small hotels face during an economic downturn when human resource (HR) departments are eliminated and subsequently, those responsibilities fall upon departmental managers. Especially challenging is the turnover within middle management and the ensuing burdens placed on line level employees, particularly when there is a lack of communication and documentation of prior incidences. Topics including at-will employment, HR responsibilities, and hard vs. soft HRM will be addressed.
Keyword Case study
Human resources
Hospitality
Employee
At-will employment
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: UQ Business School Publications
 
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Created: Tue, 12 Apr 2016, 10:27:34 EST by Karen Morgan on behalf of UQ Business School