Helping those who help themselves: evaluating QPILCH’s self representation service

Giddings, Jeff, McKimmie, Blake, Banks, Cate and Butler, Tamara (2015) Helping those who help themselves: evaluating QPILCH’s self representation service. Journal of Judicial Administration, 24 3: 135-153.

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Name Description MIMEType Size Downloads
Author Giddings, Jeff
McKimmie, Blake
Banks, Cate
Butler, Tamara
Title Helping those who help themselves: evaluating QPILCH’s self representation service
Journal name Journal of Judicial Administration   Check publisher's open access policy
ISSN 1036-7918
Publication date 2015-04
Sub-type Article (original research)
Open Access Status Not Open Access
Volume 24
Issue 3
Start page 135
End page 153
Total pages 19
Place of publication Rozelle, NSW, Australia
Publisher Lawbook Co.
Collection year 2016
Language eng
Abstract This article reports on an evaluation of the Self Representation Service (SRS) provided by the Queensland Public Interest Law Clearing House (QPILCH). The evaluation was commenced in 2012 and continued until early 2014. It involved surveys of judges, their associates and registry staff from the Queensland Supreme Court, Court of Appeal, District Court and the Queensland Civil and Administrative Tribunal. The evaluation team also surveyed users of the SRS, paying particular attention to their experiences of the service from a stress and coping perspective. The article explains the nature and purposes of the evaluation project and considers the contexts within which self-represented litigants seek to conduct their own legal work. It then reports on and analyses the data collected as part of the evaluation and details recommendations in relation to the promotion and operation of the SRS as well as for the conduct of future research.
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
School of Psychology Publications
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Created: Sun, 03 Apr 2016, 11:48:17 EST by Mrs Alison Pike on behalf of School of Psychology