Evaluating the MESSAGE communication strategies in dementia training for use with community-based aged care staff working with people with dementia: a controlled pretest-post-test study

Conway, Eric R. and Chenery, Helen J. (2016) Evaluating the MESSAGE communication strategies in dementia training for use with community-based aged care staff working with people with dementia: a controlled pretest-post-test study. Journal of Clinical Nursing, 25 7-8: 1145-1155. doi:10.1111/jocn.13134


Author Conway, Eric R.
Chenery, Helen J.
Title Evaluating the MESSAGE communication strategies in dementia training for use with community-based aged care staff working with people with dementia: a controlled pretest-post-test study
Journal name Journal of Clinical Nursing   Check publisher's open access policy
ISSN 1365-2702
0962-1067
Publication date 2016-04
Year available 2016
Sub-type Article (original research)
DOI 10.1111/jocn.13134
Open Access Status Not yet assessed
Volume 25
Issue 7-8
Start page 1145
End page 1155
Total pages 11
Place of publication Chichester, West Sussex, United Kingdom
Publisher Wiley-Blackwell Publishing
Collection year 2017
Language eng
Formatted abstract
Aims and Objectives: The study aims to evaluate the effects of a communication skills training programme on community aged care staff's knowledge of communication support in dementia and on staff's care experience.

Background: Dementia can lead to impairments in communication. Therefore, quality community-based dementia care requires that staff be skilled communicators, equipped to facilitate interactions with people with dementia. The current investigation evaluated the effectiveness of the MESSAGE Communication Strategies in Dementia for Care Staff training programme with respect to knowledge of communication support and the staff/caregiver experience.

Design: A multi-centre controlled pretest/post-test design with randomised cohort allocation was used. Outcome measures were completed at baseline, immediately after training (training group only), and at three-month follow-up.

Methods: Thirty-eight care staff working in community aged care participated and completed all outcome measures (training = 22; control = 16).Training and control groups completed the following outcome measures: knowledge of communication support strategies, self-efficacy, preparedness to provide care, strain in nursing care and attitude to dementia care. Staff in the training group provided written feedback on the training.

Results: A significant improvement in knowledge scores from baseline was found for the training group both immediately after training and at three-month follow-up. There was also a significant training effect for self-efficacy and preparedness to provide care. No significant difference was found for the control group for any measure. No significant training effects were found for measures of strain or attitudes to dementia care. Feedback from staff suggests that the training was well received.

Conclusions: The MESSAGE training was positively received by staff and had a significant effect on care staff knowledge, and confidence to provide care for people with dementia. Relevance to clinical practice: The easily accessible multimedia training programme is well received by staff and has the potential to improve quality of care.
Keyword Aged care
Communication
Community care
Dementia
Dementia care
Education
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: UQ Centre for Clinical Research Publications
HERDC Pre-Audit
 
Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in Thomson Reuters Web of Science Article
Scopus Citation Count Cited 0 times in Scopus Article
Google Scholar Search Google Scholar
Created: Tue, 01 Mar 2016, 01:12:18 EST by System User on behalf of Learning and Research Services (UQ Library)