The role of self-concept in cross-cultural communication

Pekerti, Andre A. and Thomas, David C. (2015) The role of self-concept in cross-cultural communication. International Journal of Cross Cultural Management, 15 2: 167-193. doi:10.1177/1470595814564767

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Author Pekerti, Andre A.
Thomas, David C.
Title The role of self-concept in cross-cultural communication
Journal name International Journal of Cross Cultural Management   Check publisher's open access policy
ISSN 1470-5958
Publication date 2015-08
Year available 2015
Sub-type Article (original research)
DOI 10.1177/1470595814564767
Open Access Status File (Author Post-print)
Volume 15
Issue 2
Start page 167
End page 193
Total pages 27
Place of publication London, United Kingdom
Publisher Sage Publications
Collection year 2016
Language eng
Formatted abstract
Empirical evidence supports the notion that communication behaviors in intercultural encounters are effectively extensions of cultural values as well as epistemologies. Study 1 established communication behaviors of Asians and New Zealanders (NZs) as consistent with vertical collectivism and horizontal individualism, respectively. In particular, argumentativeness is positively related to independent self-construal (SC) and negatively related to interdependent SC. This supports Markus and Kitayama’s SC theory. Study 2 showed that NZs exhibited more idiocentric and argumentative behavior, while Asians displayed more sociocentric and less argumentative behavior during two actual interactions; specifically, participants diverged in their communication styles to be more consistent with their cultural values during intercultural interactions. Analyses of decision outcomes provide support that culture moderates cognitive consistency behaviors such that NZs exhibited more inconsistency-reduction behaviors, which is rooted in adherence to noncontradiction. In contrast, Asians exhibited more inconsistency-support behaviors, suggesting that naive dialecticism rooted in acceptance of contradiction is customary in Asian social interaction.
Keyword Argumentativeness
Idiocentric style
Intercultural communication
Sociocentric style
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
UQ Business School Publications
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Citation counts: Scopus Citation Count Cited 1 times in Scopus Article | Citations
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Created: Fri, 07 Aug 2015, 13:16:27 EST by Karen Morgan on behalf of UQ Business School