Traffic incidents are a major contributor to congestion with as much as 54% of overall congestion to have been caused by traffic accidents or incidents in Florida, United States. In Brisbane, traffic incidents alone contribute to 50% of road congestion which is estimated to cost the community upwards of $400 million annually. There are more than 2500 traffic incidents recorded each year in the Brisbane region, half of which are minor or non-injury, which takes in excess of 2000 hrs to clear. Traffic incident management is the planning and coordination of people and material resources to safely and quickly address disruptions in the flow within the traffic network. The aim of this study is to research the factors that affect the traffic incident duration in the Port of Brisbane region, with the interest of heavy vehicle related crashes, incidents which obstructs traffic flow and incident durations longer than 90 minutes. Visits were made to Port of Brisbane to find the proportion of different types of vehicles and which of them has most significant impact on the study area. Most of the traffic incident data were collected from BMTMC. The final scope of this research was narrowed down to incident durations longer than 60 minutes that only involves heavy vehicle related crashes and incidents which obstruct traffic flow. Therefore out of 1834 incidents, only 27 of them were relevant to our topic. Factors affecting the duration of traffic incident management around the area of Port of Brisbane are response time, duration of site investigation and clearance time. Factors affecting the duration of traffic incident in Port of Brisbane cannot be determined due to the lack of data, however, from the obtained information, it can be seen that the verification and response time can be improved.