Job performance through mobile enterprise systems: the role of organizational agility, location independence,and task characteristics

Chung, Sunghun, Lee, Kyung Young and Kim, Kimin (2014) Job performance through mobile enterprise systems: the role of organizational agility, location independence,and task characteristics. Information & Management, 51 6: 605-617. doi:10.1016/j.im.2014.05.007


Author Chung, Sunghun
Lee, Kyung Young
Kim, Kimin
Title Job performance through mobile enterprise systems: the role of organizational agility, location independence,and task characteristics
Journal name Information & Management   Check publisher's open access policy
ISSN 0378-7206
1872-7530
Publication date 2014-09-01
Year available 2014
Sub-type Article (original research)
DOI 10.1016/j.im.2014.05.007
Volume 51
Issue 6
Start page 605
End page 617
Total pages 13
Place of publication Amsterdam Netherlands
Publisher Elsevier
Collection year 2015
Language eng
Abstract This study examines how organizational workers improve their perceived job performance through the use of Mobile Enterprise Systems (MES), while also investigating the impact of perceived organizational agility and location independence on technology acceptance of MES. This study also tests the moderating role of task characteristics (task significance and feedback) on the relationship between MES usage and perceived job performance. Based on the extant technology acceptance model (TAM), we proposed an extended TAM and conducted a large-scale survey among organizational workers who use MES in their workplace across industries. Our findings suggest that both positive attitude toward MES and a high level of habitual MES usage are positively associated with perceived job performance, and that task characteristics positively moderate the relationship between habitual usage (attitude toward MES) and perceived job performance. More importantly, we also found that organizational agility is positively associated with both perceived ease of use and perceived usefulness, while location independence is positively associated with perceived ease of use. The present findings provide us with a deeper understanding of how organizational workers utilize MES and how they improve their perceived job performance through the use of MES. Based on these findings, we discuss further implications and limitations.
Keyword Mobile enterprise systems
Perceived job performance
Organizational agility
Location independence
Task characteristics
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Non HERDC
UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 5 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 9 times in Scopus Article | Citations
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Created: Tue, 12 May 2015, 00:40:12 EST by Sunghun Chung on behalf of UQ Business School