A classification model of patient engagement methods and assessment of their feasibility in real-world settings

Grande, Stuart W., Faber, Marjan J., Durand, Marie-Anne, Thompson, Rachel and Elwyn, Glyn (2014) A classification model of patient engagement methods and assessment of their feasibility in real-world settings. Patient Education and Counseling, 95 2: 281-287. doi:10.1016/j.pec.2014.01.016


Author Grande, Stuart W.
Faber, Marjan J.
Durand, Marie-Anne
Thompson, Rachel
Elwyn, Glyn
Title A classification model of patient engagement methods and assessment of their feasibility in real-world settings
Journal name Patient Education and Counseling   Check publisher's open access policy
ISSN 1873-5134
0738-3991
Publication date 2014-05-01
Year available 2014
Sub-type Article (original research)
DOI 10.1016/j.pec.2014.01.016
Volume 95
Issue 2
Start page 281
End page 287
Total pages 7
Place of publication Shannon, Clare Ireland
Publisher Elsevier Ireland
Collection year 2015
Language eng
Formatted abstract
Objective

Examine existing reviews of patient engagement methods to propose a model where the focus is on engaging patients in clinical workflows, and to assess the feasibility of advocated patient engagement methods.

Methods

A literature search of reviews of patient engagement methods was conducted. Included reviews were peer-reviewed, written in English, and focused on methods that targeted patients or patient–provider dyads. Methods were categorized to propose a conceptual model. The feasibility of methods was assessed using an adapted rating system.

Results

We observed that we could categorize patient engagement methods based on information provision, patient activation, and patient–provider collaboration. Methods could be divided by high and low feasibility, predicated on the extent of extra work required by the patient or clinical system. Methods that have good fit with existing workflows and that require proportional amounts of work by patients are likely to be the most feasible.

Conclusion

Implementation of patient engagement methods is likely to depend on finding a “sweet-spot” where demands required by patients generate improved knowledge and motivate active participation.

Practice implications

Attention should be given to those interventions and methods that advocate feasibility with patients, providers, and organizational workflows.
Keyword Patient engagement
Patient-provider communication
Review
Methods
Clinical encounter
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Non HERDC
School of Psychology Publications
 
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Created: Sun, 05 Apr 2015, 18:47:16 EST by Miss Rachel Thompson on behalf of School of Psychology