How small business advisory program delivery methods (collective learning, tailored, and practice-based approaches) affect learning and innovation

Sawang, Sukanlaya, Parker, Rachel and Hine, Damian (2014) How small business advisory program delivery methods (collective learning, tailored, and practice-based approaches) affect learning and innovation. Journal of Small Business Management, 54 1: 244-261. doi:10.1111/jsbm.12142


Author Sawang, Sukanlaya
Parker, Rachel
Hine, Damian
Title How small business advisory program delivery methods (collective learning, tailored, and practice-based approaches) affect learning and innovation
Journal name Journal of Small Business Management   Check publisher's open access policy
ISSN 0047-2778
1540-627X
Publication date 2014-10-28
Year available 2014
Sub-type Article (original research)
DOI 10.1111/jsbm.12142
Open Access Status
Volume 54
Issue 1
Start page 244
End page 261
Total pages 18
Place of publication Hoboken, NJ, United States
Publisher Wiley-Blackwell Publishing
Collection year 2015
Language eng
Abstract Past studies relate small business advisory program effectiveness to advisory characteristics such as advisory intensity and scope. We contribute to existing literature by seeking to identify the impact of different advisory program methods of delivery on learning and subsequent firm innovation behavior. Our research is based on a survey of 257 Australian firms completing small business advisory programs in the three years preceding the research. We explore the range of small business advisory program delivery methods in which our surveyed firms participated and, with reference to the literature on organizational learning and innovation, we analyze predictors of firms' learning ability and innovativeness based on the identified delivery methods. First, we found that business advisory programs that involved high levels of collective learning and tailored approaches enhanced firms' perceptions of their learning of critical skills or capabilities. We also found that small business advisory programs that were delivered by using practice-based approaches enhanced firms' subsequent organizational innovation. We verified this finding by testing whether firms that have participated in small business advisory services subsequently demonstrate improved behavior in terms of organizational innovativeness, when compared with matched firms that have not participated in an advisory program.
Keyword Small business
Advisory program
Learning
Innovation
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Published online ahead of print 28 October 2014

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
UQ Business School Publications
 
Versions
Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 0 times in Thomson Reuters Web of Science Article
Scopus Citation Count Cited 1 times in Scopus Article | Citations
Google Scholar Search Google Scholar
Created: Tue, 10 Mar 2015, 16:41:05 EST by Karen Morgan on behalf of UQ Business School