Communication between hospital doctors: underaccommodation and interpretability

Hewett, David G., Watson, Bernadette M. and Gallois, Cindy (2015) Communication between hospital doctors: underaccommodation and interpretability. Language and Communication, 41 71-83. doi:10.1016/j.langcom.2014.10.007

Author Hewett, David G.
Watson, Bernadette M.
Gallois, Cindy
Title Communication between hospital doctors: underaccommodation and interpretability
Journal name Language and Communication   Check publisher's open access policy
ISSN 0271-5309
Publication date 2015-03
Year available 2014
Sub-type Article (original research)
DOI 10.1016/j.langcom.2014.10.007
Open Access Status
Volume 41
Start page 71
End page 83
Total pages 13
Place of publication Kidlington, Oxford United Kingdom
Publisher Pergamon Press
Collection year 2015
Language eng
Abstract We examined underaccommodation in hospital medical charts, with a focus on interpretability. In Study 1 147 hospital doctors completed a questionnaire including interpretations of chart entries from their own or another specialty. Study 2 used interviews with 10 doctors to explore interpretations of the same charts and perceptions of the writers. Results indicated that participants interpreted entries by ingroup doctors more accurately than outgroup ones. Interview findings indicated that doctors made excuses for their peers and cast patients as an outgroup. Results indicate that underaccommodation leads to lack of comprehension, which is generally excused by readers.
Keyword Underaccommodation
Health communication
Inter-professional communication
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Published online ahead of print 11 Nov 2014

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
School of Medicine Publications
School of Psychology Publications
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Citation counts: TR Web of Science Citation Count  Cited 1 times in Thomson Reuters Web of Science Article | Citations
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