Electronic information systems in human service organisations: using theory to inform future design

Gillingham, Philip (2014) Electronic information systems in human service organisations: using theory to inform future design. International Social Work, . doi:10.1177/0020872814554856


Author Gillingham, Philip
Title Electronic information systems in human service organisations: using theory to inform future design
Journal name International Social Work   Check publisher's open access policy
ISSN 0020-8728
1461-7234
Publication date 2014-11-08
Year available 2014
Sub-type Article (original research)
DOI 10.1177/0020872814554856
Open Access Status
Total pages 11
Place of publication London, United Kingdom
Publisher Sage Publications
Collection year 2015
Language eng
Formatted abstract
The problems with current forms of electronic information systems (IS) implemented in human service organizations have been well documented and attention is now focussed on how they might be redesigned for the future. The aim in this article is to demonstrate how previous research and theory can provide useful insights into these problems, which, in turn, can provide guidance for future research-based approaches to redesign. Ideas from ‘cognitive systems theory’ (CSE) and more specifically ‘joint cognitive systems’ (JCS) are explored in relation to the main problems that have been identified with current forms of IS.
Keyword Technology
Social work
Frontline social work practice
Human service organization
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
School of Nursing, Midwifery and Social Work Publications
 
Versions
Version Filter Type
Citation counts: Google Scholar Search Google Scholar
Created: Tue, 09 Dec 2014, 16:37:30 EST by Philip Gillingham on behalf of School of Social Work and Human Services