‘Going to work by staying at home’ is growing in popularity throughout the world. Many organisations are equipping their staff to undertake their work tasks from homes or remote locations via telecommunication links to the office, rather than going to work via the transportation system. This practice of ‘Teleworking’ or ‘Telecommuting’ is a flexible work practice that is facilitated by the capabilities of modern telecommunications technology.
This project explores the applications of telecommunications as a substitute for physical travel in Brisbane. This is done by drawing together the results of several case studies in order to provide a comprehensive evaluation of the impacts of teleworking, mainly in the domain of travel demand management. This report has looked into several international case studies and a series of conscientious analyses are done to identify the potential of its application in Brisbane. Three case studies are considered, namely, the California Pilot Project, the UK case study and the RTA Pilot Project in NSW.
Most of findings from these overseas pilot projects are broadly consistent with one another. Key findings from these case studies states that teleworking has positive impacts on travel behaviour (commute trip reduction), traffic congestion, work productivity, workers’ satisfaction and environmental pollution. These evaluation findings suggest that from a travel-reduction perspective, further development of teleworking should be encouraged in Brisbane.
Towards the conclusion of this report, individual recommendations and conclusions are provided for teleworking to be successfully implemented in Brisbane. The suggestions include developing an official teleworking policy and proposed to conduct a teleworking pilot project for Brisbane with existing telecommuting programs as model.