A systematic review of interventions for improving the work performance of direct support staff

Wooderson, John R., Cuskelly, Monica and Meyer, Kim. A. (2014) A systematic review of interventions for improving the work performance of direct support staff. Research and Practice in Intellectual and Developmental Disabilities, . doi:10.1080/23297018.2014.941967

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Author Wooderson, John R.
Cuskelly, Monica
Meyer, Kim. A.
Title A systematic review of interventions for improving the work performance of direct support staff
Journal name Research and Practice in Intellectual and Developmental Disabilities
ISSN 2329-7018
2329-7026
Publication date 2014-08-15
Sub-type Article (original research)
DOI 10.1080/23297018.2014.941967
Open Access Status
Total pages 14
Place of publication Melbourne, VIC, Australia
Publisher Routledge
Collection year 2015
Language eng
Abstract An important focus of disability services is optimising the work performance of their staff members. A substantial body of literature is available to those who are responsible for ensuring that staff perform their roles adequately. The aim of this study was to systematically review this literature to determine the most effective approaches to improving staff work performance. Literature published between 1974 and 2013 was reviewed and 77 studies that met the criteria for inclusion were categorised according to type of outcome measure employed, intervention focus, and results. The findings suggest that interventions that focus solely on changing individual staff characteristics are less effective than approaches that seek to address problems in the work environment, often in combination with staff development. The present study provides important considerations for those responsible for improving the work performance of direct support staff.
Keyword Staff performance
Performance improvement
Staff management
Intellectual disability
Developmental disability
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2015 Collection
Official Audit
School of Education Publications
 
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Created: Thu, 04 Sep 2014, 15:39:05 EST by Ms Kathleen Mcleod on behalf of School of Education