Co-creating service experience practices

McColl-Kennedy, Janet R., Cheung, Lilliemay and Ferrier, Elizabeth (2015) Co-creating service experience practices. Journal of Service Management, 26 2: 249-275. doi:10.1108/JOSM-08-2014-0204


Author McColl-Kennedy, Janet R.
Cheung, Lilliemay
Ferrier, Elizabeth
Title Co-creating service experience practices
Journal name Journal of Service Management   Check publisher's open access policy
ISSN 1757-5818
1757-5826
Publication date 2015
Sub-type Article (original research)
DOI 10.1108/JOSM-08-2014-0204
Open Access Status
Volume 26
Issue 2
Start page 249
End page 275
Total pages 27
Place of publication Bingley, United Kingdom
Publisher Emerald Group Publishing
Collection year 2016
Language eng
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2016 Collection
UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 10 times in Thomson Reuters Web of Science Article | Citations
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Created: Wed, 03 Sep 2014, 16:10:58 EST by Karen Morgan on behalf of UQ Business School