Legitimacy in policing

Mazerolle, Lorraine, Bennett, Sarah, Davis, Jacqueline, Sargeant, Elise and Manning, Matthew Legitimacy in policing. Washington, DC, USA: Office of Community Oriented Policing Services, U.S. Department of Justice, 2013.

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Name Description MIMEType Size Downloads
Author Mazerolle, Lorraine
Bennett, Sarah
Davis, Jacqueline
Sargeant, Elise
Manning, Matthew
Title Legitimacy in policing
Place of Publication Washington, DC, USA
Publisher Office of Community Oriented Policing Services, U.S. Department of Justice
Publication year 2013
Sub-type Research book (original research)
Open Access Status
Volume 10
Series Crime Prevention Research Review
ISBN 9781932582796
Language eng
Total number of pages 42
Collection year 2014
Formatted Abstract/Summary
Research shows that citizens are more likely to cooperate with the police when they view the police's authority as legitimate. One way the police can increase their legitimacy is by using "procedurally just" dialogue that treats citizens with dignity and respect, conveys trustworthy motives, allows citizens to express their views, and shows neutrality in decision making. The objective of this review was to systematically assess the direct and indirect benefits of interventions led by the public police that contained elements of this type of dialogue. A final set of 30 studies contained data suitable for meta-analysis. The direct outcomes analyzed were legitimacy, procedural justice, and citizen cooperation/compliance and satisfaction/confidence in the police. The review found interventions that comprised dialogue with a procedural justice component or that specifically stated the intervention sought to increase legitimacy did enhance citizens' views on the legitimacy of the police with all direct outcomes apart from legitimacy itself being statistically significant.
Keyword Police legitimacy
Systematic reviews
Procedural justice
Q-Index Code AX
Q-Index Status Confirmed Code
Institutional Status UQ

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Created: Wed, 26 Mar 2014, 17:33:47 EST by Adele Somerville on behalf of ISSR - Research Groups