Improving access to urban passenger rail stations in Australia

Charles, Phil and Galiza, Ronald John (2013). Improving access to urban passenger rail stations in Australia. In: WCRR 2013: 10th World Congress of Railway Research, Sydney, NSW, Australia, (1-7). 25-28 November, 2013.

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Name Description MIMEType Size Downloads
Author Charles, Phil
Galiza, Ronald John
Title of paper Improving access to urban passenger rail stations in Australia
Conference name WCRR 2013: 10th World Congress of Railway Research
Conference location Sydney, NSW, Australia
Conference dates 25-28 November, 2013
Place of Publication Sydney, NSW, Australia
Publisher informa
Publication Year 2013
Sub-type Fully published paper
Open Access Status
Start page 1
End page 7
Total pages 7
Language eng
Formatted Abstract/Summary
Station access is a key component of customer experience of an overall rail journey. Planning access to rail stations, whether by walking, cycling, feeder bus, kiss-and-ride and park-and-ride, needs a more systematic approach to encourage patronage and improve customer experience. Rail station access is currently addressed in many different ways across Australia. Important questions that need to be considered include: how to best accommodate each access mode, how to enhance access by preferred modes, and how to manage conflicts between them? An analysis of Australian international planning guides identified the key elements important in planning for station access. Best practice elements were identified for inclusion in a proposed access evaluation methodology for the Australian context and a case study illustrated the proposed approach. An effective policy and planning framework for delivering better access for urban passenger rail stations outcomes on a network basis is described. Best practice planning for station access extends the sphere of interest beyond typical right-of-way boundaries, enabling a range of solutions to assist agencies with building patronage, increasing customer and community satisfaction and prioritising investment as well as collaboration with appropriate stakeholders.
Q-Index Code EX
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Conference Paper
Collections: School of Civil Engineering Publications
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Created: Thu, 13 Feb 2014, 14:16:15 EST by Julie Hunter on behalf of School of Civil Engineering