Appraisal reactions: An investigation of employee satisfaction as a consequence of the fit between individual values and performance appraisal practices in Laos

Phommalath, Vanvilay (2013). Appraisal reactions: An investigation of employee satisfaction as a consequence of the fit between individual values and performance appraisal practices in Laos Honours Thesis, UQ Business School, The University of Queensland.

       
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Author Phommalath, Vanvilay
Thesis Title Appraisal reactions: An investigation of employee satisfaction as a consequence of the fit between individual values and performance appraisal practices in Laos
School, Centre or Institute UQ Business School
Institution The University of Queensland
Publication date 2013-10-24
Thesis type Honours Thesis
Supervisor Tyler Okimoto
Charmine Hartel
Total pages 102
Language eng
Subjects 1503 Business and Management
Abstract/Summary The present study used person-environment fit literature as a theoretical framework to determine whether individual values and their fit with organisational performance appraisal practices impact on individuals’ satisfaction, performance motivation, and goal commitment.This question was investigated in the context of a unique form of performance appraisal used among the public organisations in Laos, called the Collective Appraisal Processes (CAPs),which utilises 360-degree “criticism” in a public forum. The study surveyed 243 public sector employees in three different public organisations in Laos, examining their work motivation as a function of the use of CAPs in their particular work unit combined with key individual values. Results revealed that employee values partly determined employee satisfaction with the unique characteristics of the appraisal process, mediating the effect of that fit on performance motivation and commitment. The findings signal to both researchers and organisational practitioners the importance of individual values in determining employee satisfaction with HR practices. The results also signal to multinational corporations the necessity to adapt their performance appraisals to fit the values underlying local preferences.Implications, limitations and future research directions are also discussed.

 
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Created: Fri, 07 Feb 2014, 09:27:44 EST by Susan Peeters on behalf of UQ Business School