Community exchange: Social software to support group discussion

Nor, Romiza M. and Viller, Stephen (2013). Community exchange: Social software to support group discussion. In: Information and Communication Technology (ICoICT), 2013 International Conference of. 2013 International Conference of Information and Communication Technology, ICoICT 2013, Bandung, Indonesia, (150-154). 20 - 22 March 2013. doi:10.1109/ICoICT.2013.6574564

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Author Nor, Romiza M.
Viller, Stephen
Title of paper Community exchange: Social software to support group discussion
Conference name 2013 International Conference of Information and Communication Technology, ICoICT 2013
Conference location Bandung, Indonesia
Conference dates 20 - 22 March 2013
Proceedings title Information and Communication Technology (ICoICT), 2013 International Conference of
Journal name 2013 International Conference of Information and Communication Technology, ICoICT 2013
Place of Publication Piscataway, NJ United States
Publisher I E E E
Publication Year 2013
Year available 2013
Sub-type Fully published paper
DOI 10.1109/ICoICT.2013.6574564
ISBN 9781467349925
9781467349901
1467349909
Start page 150
End page 154
Total pages 5
Collection year 2014
Language eng
Abstract/Summary Aim of this project is to design a web application that supports a community in discussing a complex issue such as energy consumption and climate change. The main focus here is to design a platform that allows community members to communicate via a technology intervention that enhances social interactions in a normal community conversation context and to assist with making discussion more effective especially in creating and sharing content to support understanding. It provides the important benefit of community members receiving support and information from others, especially as it encourages and increases community engagement in the discussion to support their behaviour change. To bring about behaviour change in the community, the application help presented the ecological argument for reducing power consumption and to support sharing of experiences between community members. In response to our observations in the face-to-face discussion, we designed a sharing and communication application, Energymark social software (ESS), to improve a social group's sharing of information, tips and experiences. ESS provides communication and social awareness tools, which enable users to build conversations in the context of shared content and browse their social networks. Final responses to ESS from a focus group and the deployment of the system to test users have been positive where results from open-ended questionnaire and focus group study, we found that usability of the implemented social software does related to the engagement of users and active participation of users in a long term does contribute to their behaviour change in reducing energy usage and climate change.
Subjects 1705 Computer Networks and Communications
1710 Information Systems
Keyword Behaviour Change
Community
Energy consumption
Group interaction
Persuasive technology
Q-Index Code E1
Q-Index Status Confirmed Code
Institutional Status UQ

 
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Created: Fri, 29 Nov 2013, 05:24:23 EST by System User on behalf of School of Information Technol and Elec Engineering