Developing and testing a suite of institutional indices to underpin the measurement and management of tourism destination transformation

McLennan, Char-Lee J., Moyle, Brent D., Ruhanen, Lisa M. and Ritchie, Brent W. (2013) Developing and testing a suite of institutional indices to underpin the measurement and management of tourism destination transformation. Tourism Analysis, 18 2: 157-171. doi:10.3727/108354213X13645733247693


Author McLennan, Char-Lee J.
Moyle, Brent D.
Ruhanen, Lisa M.
Ritchie, Brent W.
Title Developing and testing a suite of institutional indices to underpin the measurement and management of tourism destination transformation
Journal name Tourism Analysis   Check publisher's open access policy
ISSN 1083-5423
1943-3999
Publication date 2013
Year available 2013
Sub-type Article (original research)
DOI 10.3727/108354213X13645733247693
Open Access Status
Volume 18
Issue 2
Start page 157
End page 171
Total pages 15
Place of publication Putnam Valley, NY United States
Publisher Cognizant Communication Corporation
Collection year 2014
Language eng
Subject 1409 Tourism, Leisure and Hospitality Management
Formatted abstract
 Economic, social, and environmental transformation of destinations as a consequence of tourism has been observed and studied extensively within the tourism literature. transformation theory has evolved as a tool for understanding structural economic, social, or environmental change, which is driven by institutions. there is an emerging body of research that has sought to identify the institutional aspects of the tourism transformation process. Despite this, there has been limited development of tools that can measure institutions, inhibiting the development of long-run decision-making models that governments can use when developing policies for tourism destination development. As a result this research contributes a suite of institutional indices that can be used by tourism managers and planners to monitor, evaluate, and benchmark the tourism industry's institutions. Drawing from the organizational change literature, the proposed indices focus on competition, management processes, data and research capabilities, collaboration efforts, benchmarking processes, learning ability, and agility and adaptability. this research is an important step in developing combined structural and institutional models that will contribute to the development and implementation of decision-making tools to assist destinations seeking to achieve long-term sustainable tourism transformation
Keyword Businesses
Indices
Institutions
Performance measurement
Tourism
Transformation
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
UQ Business School Publications
 
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