Recognising and responding to financial abuse in residential aged care

Tilse, Cheryl and Wilson, Jill (2013) Recognising and responding to financial abuse in residential aged care. Journal of Adult Protection, 15 3: 141-152. doi:10.1108/JAP-11-2012-0025

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Author Tilse, Cheryl
Wilson, Jill
Title Recognising and responding to financial abuse in residential aged care
Journal name Journal of Adult Protection   Check publisher's open access policy
ISSN 1466-8203
Publication date 2013
Year available 2013
Sub-type Article (original research)
DOI 10.1108/JAP-11-2012-0025
Volume 15
Issue 3
Start page 141
End page 152
Total pages 12
Place of publication Bingley, United Kingdom
Publisher Pier Professional
Collection year 2014
Language eng
Subject 3308 Law
3312 Sociology and Political Science
Formatted abstract
Purpose - Responding to suspected financial abuse in residential aged care provides particular challenges to care managers. This paper aims to explore responses to financial abuse by care managers and the knowledge, policies and principles that guide practice in this context.

Design/methodology/approach - The research is part of a larger project exploring financial asset management and financial abuse in residential aged care in Australia. The thematic analysis reports on responses of care managers in 62 aged care facilities to survey interview questions and case scenarios presenting issues of alleged financial abuse.

Findings - Although most care managers accepted an obligation to act in response to suspected financial abuse, inconsistency and a lack of familiarity with policy are clearly demonstrated. Practice responses vary according to whether the primary focus is on residents, family or managing risk. Despite most reporting policies in place in the event of alleged theft, reports on the use of policies and protocols to guide responses to suspected misuse of an enduring power of attorney or undue influence are limited. The care manager's knowledge and approach to practice are crucial to framing the response.

Originality/value - The research provides insight into inconsistencies in responses to financial abuse in residential aged care, identifies good practice and outlines the limitations in knowledge of some care managers. It argues for the need to enhance understanding, support and training to further develop practice in this setting, particularly in relation to adult protection principles.
Keyword Elder care
Elderly people
Financial abuse
Institutional care
Older people
Residential aged care
Social care
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
School of Nursing, Midwifery and Social Work Publications
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Created: Thu, 28 Nov 2013, 17:14:53 EST by System User on behalf of Scholarly Communication and Digitisation Service