Key-drivers in hotel and environmental management: A comparative analysis in Malaysia

Kasim, Azilah, Scarlat, Cezar and Rashid, Jasmine Raziah (2008) Key-drivers in hotel and environmental management: A comparative analysis in Malaysia. International Journal of Management and Enterprise Development, 5 2: 123-135. doi:10.1504/IJMED.2008.016969


Author Kasim, Azilah
Scarlat, Cezar
Rashid, Jasmine Raziah
Title Key-drivers in hotel and environmental management: A comparative analysis in Malaysia
Journal name International Journal of Management and Enterprise Development   Check publisher's open access policy
ISSN 1468-4330
1741-8127
Publication date 2008
Year available 2008
Sub-type Article (original research)
DOI 10.1504/IJMED.2008.016969
Open Access Status
Volume 5
Issue 2
Start page 123
End page 135
Total pages 13
Place of publication Bucks, United Kingdom
Publisher Inderscience Publishers
Collection year 2009
Language eng
Subject 1403 Econometrics
1803 Management Science and Operations Research
Abstract In tourism., the environment is a core business product. Since hotels occupy a central place in the tourism industry and its development does impact upon the environment considerably, it is believed that hotels should be more proactive in their managerial response concerning environmental performance. Using interview data, this study compares the environmental management practices among hotels operating in Penang and Langkawi, Malaysia. The results have shown that although hotel companies in both destinations are concerned with environmental management issues, many are not proactive enough in their responses and prefer to only take management initiatives that have considerable financial benefits for their business. Focus has been mainly on cost-cutting management measures such as minimising energy use and water conservation as this contributes directly toward a hotel's profitability. In both cases, business refuses to take sole ownership on environmental management. Instead, the government and society are expected to play a leading role before business can be expected to emulate.
Keyword Environmental management
Hotel management
Langkawi Island
Malaysia
Penang Island
Sustainable tourism
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: School of Agriculture and Food Sciences
 
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