Evaluation of age-friendly guidelines for public buses

Broome, Kieran, Worrall, Linda, Fleming, Jennifer and Boldy, Duncan (2013) Evaluation of age-friendly guidelines for public buses. Transportation Research Part A-Policy and Practice, 53 68-80. doi:10.1016/j.tra.2013.05.003

Author Broome, Kieran
Worrall, Linda
Fleming, Jennifer
Boldy, Duncan
Title Evaluation of age-friendly guidelines for public buses
Journal name Transportation Research Part A-Policy and Practice   Check publisher's open access policy
ISSN 0965-8564
Publication date 2013-07
Year available 2013
Sub-type Article (original research)
DOI 10.1016/j.tra.2013.05.003
Volume 53
Start page 68
End page 80
Total pages 13
Place of publication Kidlington, Oxford, United Kingdom
Publisher Pergamon
Collection year 2014
Language eng
Formatted abstract
Background: Older people commonly experience difficulty using public transport, and identify a range of barriers and facilitators to bus use.

This study aimed to evaluate the impact of implementing age-friendly guidelines for public buses on bus use, useability and social participation for older people.

Age-friendly changes were implemented in Hervey Bay, Queensland, over a 3. year period. Changes included more lower floor buses, age-awareness training for bus drivers, more frequent scheduling, improved pedestrian infrastructure, a bus buddy program and trial of a flexible route bus. Brisbane, Queensland, served as a control site. This study adopted two complementary methodologies for evaluating the impact of age-friendly changes. The first study incorporated on-board satisfaction surveys with 335 bus users. The second involved a repeated measures cohort study (n= 100) with bus users and non-users.

Implementation of age-friendly changes in Hervey Bay, Queensland, resulted in improved satisfaction with, and perceived useability of, the bus system. Participants in Hervey Bay maintained their bus use and social activity participation, while participants in Brisbane experienced a decline in ease of bus use and social activity participation over the intervention period.

Conclusion: The implementation of age-friendly guidelines for public buses may improve the useability of bus systems for older people and result in maintenance of participation in social activities.
Keyword Buses
Age friendly
Older people
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
School of Health and Rehabilitation Sciences Publications
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