Emotional effort and perceived support in renal nursing: a comparative interview study

Brown, Stephen, Bain, Paul, Broderick, Pia and Sully, Max (2013) Emotional effort and perceived support in renal nursing: a comparative interview study. Journal of Renal Care, 39 4: 246-255. doi:10.1111/j.1755-6686.2013.12023.x

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Author Brown, Stephen
Bain, Paul
Broderick, Pia
Sully, Max
Title Emotional effort and perceived support in renal nursing: a comparative interview study
Journal name Journal of Renal Care   Check publisher's open access policy
ISSN 1755-6678
Publication date 2013-07-06
Year available 2013
Sub-type Article (original research)
DOI 10.1111/j.1755-6686.2013.12023.x
Volume 39
Issue 4
Start page 246
End page 255
Total pages 10
Place of publication Paris, France
Publisher European Dialysis and Transplant Nurses Association; European Renal Care Association
Collection year 2014
Language eng
Formatted abstract
Background Social support is an important moderator of poor well-being outcomes for nurses engaged in emotional labour with patients; however, the most effective support for renal nurses is not well understood compared with other specialties.

Objectives To identify patterns and themes in how renal nurses and two other specialties engage with patients' emotional expressions, express their own emotion and access and provide support for emotional expenditure.

Method Renal, emergency and palliative care nurses from Perth, Western Australia, were interviewed.

Results Renal nurses engage in significant amounts of emotional labour with patients, and identify co-workers as the most important source of support due to their availability and a sense of shared experience. However, comparative analysis showed that renal nurses do not recognise their emotional expenditure as readily and have less certainty of co-worker support.

Because their high levels of emotional engagement with patients are mostly positive, renal nurses are less prepared than other nurses to manage difficult emotional situations. As co-worker support is highly valued, organisations should train renal nurses specifically to support one another.
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
School of Psychology Publications
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Citation counts: Scopus Citation Count Cited 3 times in Scopus Article | Citations
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Created: Mon, 16 Sep 2013, 11:22:00 EST by Paul Bain on behalf of School of Psychology