Soft methods for systems projects in SMEs

Hillier, Mathew and Vogel, Douglas (2003). Soft methods for systems projects in SMEs. In: Information Systems Solutions Business Integration in a Digital World: Proceedings of the Seventh Pacific-Asia Conference on Information Systems. 7th Pacific-Asia Conference on Information Systems, Adelaide, Australia, (1-15). 10-13 July 2003.

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Name Description MIMEType Size Downloads
Author Hillier, Mathew
Vogel, Douglas
Title of paper Soft methods for systems projects in SMEs
Conference name 7th Pacific-Asia Conference on Information Systems
Conference location Adelaide, Australia
Conference dates 10-13 July 2003
Proceedings title Information Systems Solutions Business Integration in a Digital World: Proceedings of the Seventh Pacific-Asia Conference on Information Systems
Publisher AIS Electronic Library
Publication Year 2003
Sub-type Fully published paper
Start page 1
End page 15
Total pages 15
Language eng
Abstract/Summary This paper presents research in progress on the development of a soft systems process for the analysis and definition of systems problems in small and medium enterprises (SMEs). The purpose of this process is to act as a guide for systems practitioners in their work with SMEs. The intention being to provide a process that considers the technical, organisational, personal and social dimensions of a systems development problem, while at the same time being ‘manageable’ given the limited resources of SMEs. The author draws evidence from the soft systems, multiple perspectives and systems development literature to explain the basis of the proposed process. The process outlined in this paper takes particular inspiration from Checkland’s Soft Systems Methodology (SSM) (Checkland 1981, Checkland & Scholes 1999) and utilises a Multiple Perspective framework called T.O.P2 (Hillier 2002) for the structuring of ‘questioning’. An example of a process that could be used in a SME project is given.
Keyword Soft systems
Case studies
Miltiple perspectives
Human activity systems
Systems analysis
Small and medium enterprises
SME
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Non-UQ
Additional Notes Paper number 95: pp. 1-15. Paper available via: http://aisel.aisnet.org/pacis2003/

Document type: Conference Paper
Collection: Institute for Teaching and Learning Innovation Publications
 
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Created: Mon, 16 Sep 2013, 00:13:36 EST by Dr Mathew Hillier on behalf of Teaching & Educational Development Institute