Satisfied residents in different types of local areas: measuring what's most important

McCrea, Rod, Shyy, Tung-Kai and Stimson, Robert J. (2014) Satisfied residents in different types of local areas: measuring what's most important. Social Indicators Research, 118 1: 87-101. doi:10.1007/s11205-013-0406-8

Author McCrea, Rod
Shyy, Tung-Kai
Stimson, Robert J.
Title Satisfied residents in different types of local areas: measuring what's most important
Journal name Social Indicators Research   Check publisher's open access policy
ISSN 0303-8300
Publication date 2014-08
Year available 2013
Sub-type Article (original research)
DOI 10.1007/s11205-013-0406-8
Open Access Status
Volume 118
Issue 1
Start page 87
End page 101
Total pages 15
Place of publication Dordrecht, Netherlands
Publisher Springer
Collection year 2014
Language eng
Abstract In efforts to enhance subjective urban quality of life (QOL), most empirical research focuses on measuring satisfaction. However, other research suggests most residents are satisfied with where they live because they choose local areas which satisfy them on attributes important to them, within the constraints they face. Thus residents choosing very different local areas tend to have similar satisfaction levels. Rather than focusing on residential satisfaction in local areas, it may be useful to focus on residential preferences to both characterize and improve subjective urban QOL in local areas. This study compares satisfaction and preference measures in four broad types of urban environment in South East Queensland, Australia. As expected, the results showed similar levels of satisfaction across these urban environments (spanning inner city, suburban, outer suburban, and coastal areas) with regard to three broad attributes (access to services and facilities, the natural environment, and the social environment). In contrast, the importance of these attributes for residents varied between these urban environments. Thus residential preferences may characterize subjective urban QOL in different urban environments better than residential satisfaction. Moreover, residential preferences provide additional guidance for maintaining and enhancing subjective urban quality of life in local areas. This paper argues for a renewed focus on importance measures in addition to the existing focus on satisfaction measures in subjective urban QOL research.
Keyword Satisfaction
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Version Filter Type
Citation counts: TR Web of Science Citation Count  Cited 1 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 3 times in Scopus Article | Citations
Google Scholar Search Google Scholar
Created: Wed, 07 Aug 2013, 14:10:31 EST by Dr Tung-kai Shyy on behalf of School of Information Technol and Elec Engineering