National health IT infrastructure through the media lens

Cockcroft, Sophie (2013) National health IT infrastructure through the media lens. Health Policy and Technology, 2 4: 203-215. doi:10.1016/j.hlpt.2013.07.003


Author Cockcroft, Sophie
Title National health IT infrastructure through the media lens
Journal name Health Policy and Technology   Check publisher's open access policy
ISSN 2211-8837
2211-8845
Publication date 2013-07
Year available 2013
Sub-type Article (original research)
DOI 10.1016/j.hlpt.2013.07.003
Volume 2
Issue 4
Start page 203
End page 215
Total pages 13
Place of publication Amsterdam, The Netherlands
Publisher Elsevier BV
Collection year 2014
Language eng
Formatted abstract
This paper describes a retrospective study of the big budget National Programme for IT (NPFIT) in the UK. The project is seen through the lens of the national newspapers and analysed via the Cynefin model. A set of success factors in health information system (IS) initiatives are derived from the literature, 584 newspaper stories drawn from the period October 2002, when the NPFIT programme began, until the end of 2012, are analysed using a multi method approach to identify gaps between real information systems issues and reporting. Results suggest that gaps between media reporting and success factors are captured by the less tangible (complex and chaotic) aspects of the Cynefin framework. Further, newspaper articles skirted around many human aspects of system development that were prominent in the IS literature such as of change management and user acceptance. The most commonly reported domain moved from known to chaotic as the project progressed.
Keyword Cynefin framework
Health information systems
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
UQ Business School Publications
 
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Created: Tue, 30 Jul 2013, 12:48:43 EST by Karen Morgan on behalf of UQ Business School