Industry today is in a fight to survive. Competition is found not only on a domestic level, but also on international levels. In an effort to survive, all forms of production analysis, product reviews, and material reviews are made and examined. Statistical process control is only one of the well established methods used to reduce operational cost. However, one area many industries are now turning their attention toward is the maintenance function. While this function is often viewed as a necessary evil, it is also the last major area of cost reduction in both the public and private sectors.
To be effective, maintenance calls for patient study and a thorough system of work. The fundamentals of maintenance have to be understood before they can be applied successfully. The implementation of maintenance in differing organisations and industries may vary but the overriding philosophies are consistent.
This thesis will look at a framework that is useful to the performance of a maintenance department. It will develop a framework for effective and efficient maintenance management with an emphasis on human resource management. The contemporary literature is vast and disjointed. The aim of this thesis is to integrate the literature and in the process, bridge the gap between theory and practice.