The system considered is a cinema ticketing booth system. A general simulation algorithm is presented as well as the system's operating characteristics. The results of the experiment were verified by comparing them with video observation data and theoretical values. Finally, with comparative analysis of experiment data, the developed simulation model was able to replicate the situation in which pedestrians find an available booth to occupy while waiting in a queue. The model can facilitate the availability of various pedestrian flows and a range of operating times. With some efforts of computer programming, the situations where multiple booths are available were simulated to identify pedestrian movement. The developed simulation model captures important details, such as travel time, wait time, queue length and the number of waiting pedestrians with the different number of pedestrian flows and booths. The paper presents a means to designing the pedestrian operation and plan on the basis of the estimated number of people.