Self-determination, control, and reactions to changes in workload: a work simulation

Parker, Stacey L., Jimmieson, Nerina L. and Amiot, Catherine E. (2013) Self-determination, control, and reactions to changes in workload: a work simulation. Journal of Occupational Health Psychology, 18 2: 173-190. doi:10.1037/a0031803

Author Parker, Stacey L.
Jimmieson, Nerina L.
Amiot, Catherine E.
Title Self-determination, control, and reactions to changes in workload: a work simulation
Journal name Journal of Occupational Health Psychology   Check publisher's open access policy
ISSN 1076-8998
Publication date 2013-04
Sub-type Article (original research)
DOI 10.1037/a0031803
Volume 18
Issue 2
Start page 173
End page 190
Total pages 18
Place of publication United States
Publisher American Psychological Association
Collection year 2014
Language eng
Formatted abstract
The objective of this experimental study is to capture the dynamic temporal processes that occur in changing work settings and to test how work control and individuals' motivational predispositions interact to predict reactions to these changes. To this aim, we examine the moderating effects of global self-determined and non-self-determined motivation, at different levels of work control, on participants' adaptation and stress reactivity to changes in workload during four trials of an inbox activity. Workload was increased or decreased at Trial 3, and adaptation to this change was examined via fluctuations in anxiety, coping, motivation, and performance. In support of the hypotheses, results revealed that, for non-self-determined individuals, low work control was stress-buffering and high work control was stress-exacerbating when predicting anxiety and intrinsic motivation. In contrast, for self-determined individuals, high work control facilitated the adaptive use of planning coping in response to a change in workload. Overall, this pattern of results demonstrates that, while high work control was anxiety-provoking and demotivating for non-self-determined individuals, self-determined individuals used high work control to implement an adaptive antecedent-focused emotion regulation strategy (i.e., planning coping) to meet situational demands. Other interactive effects of global motivation emerged on anxiety, active coping, and task performance. These results and their practical implications are discussed.
Keyword Workload
Control-support model
Demands-control model
Job demands
Social support
Extrinsic motivation
Goal attainment
Daily diary
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2014 Collection
School of Psychology Publications
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