Feedback: the communication of praise, criticism and advice

Feedback: the communication of praise, criticism and advice. Edited by Robbie M. Sutton, Matthew J. Hornsey and Karen M. Douglas New York, NY, United States: Peter Lang, 2012.

Title Feedback: the communication of praise, criticism and advice
Place of Publication New York, NY, United States
Publisher Peter Lang
Publication year 2012
Sub-type Edited book
Series Language as Social Action
ISBN 9781433105111
Language eng
Editor Robbie M. Sutton
Matthew J. Hornsey
Karen M. Douglas
Total number of pages 359
Abstract/Summary This is the first book devoted to the multidisciplinary study of feedback. It presents a comprehensive, evidence-based review of the make-or-break factors that determine the efficacy of criticism, praise, and advice. Its sections deal with fundamental processes of feedback; the problems associated with delivering feedback across social divides such as race; feedback in organizational settings; feedback in the helping professions; and feedback in personal relationships. With engaging and accessible contributions from leading scholars in communication, management, and social, clinical, and educational psychology, the editors conclude with an insightful synthesis of the chapters, extracting how-to principles of feedback that apply across environments and circumstances. A landmark in the study of feedback, the book stakes a claim for the recognition of the topic as a field of enquiry in its own right. Feedback will appeal to scholars and practitioners as a comprehensive review of the state of play in this field; it is also appropriate for use as a text for students in a range of disciplines including communication, psychology, management, health sciences, and counseling. [publisher synopsis]
Q-Index Code AX
Q-Index Status Provisional Code
Institutional Status Unknown
Additional Notes Volume 11

Document type: Book
Collection: School of Psychology Publications
 
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Created: Mon, 15 Apr 2013, 20:20:40 EST by Mrs Alison Pike on behalf of School of Psychology