Developing and evaluating the Organisational Constraints Analysis (OCA) approach to analysing work coordination via resource allocation case studies

Xiao, Tania and Sanderson, Penelope M. (2012). Developing and evaluating the Organisational Constraints Analysis (OCA) approach to analysing work coordination via resource allocation case studies. In: Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012. 56th Annual Meeting of the Human Factors and Ergonomics Society (HFES 2012), Boston, MA, United States, (373-377). 22 - 26 October 2012. doi:10.1177/1071181312561085

Attached Files (Some files may be inaccessible until you login with your UQ eSpace credentials)
Name Description MIMEType Size Downloads

Author Xiao, Tania
Sanderson, Penelope M.
Title of paper Developing and evaluating the Organisational Constraints Analysis (OCA) approach to analysing work coordination via resource allocation case studies
Conference name 56th Annual Meeting of the Human Factors and Ergonomics Society (HFES 2012)
Conference location Boston, MA, United States
Conference dates 22 - 26 October 2012
Proceedings title Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting, HFES 2012   Check publisher's open access policy
Journal name Proceedings of the Human Factors and Ergonomics Society   Check publisher's open access policy
Series Proceedings of the Human Factors and Ergonomics Society
Place of Publication Thousand Oaks, CA, United States
Publisher Sage Publications
Publication Year 2012
Sub-type Fully published paper
DOI 10.1177/1071181312561085
ISBN 9780945289418
ISSN 1541-9312
Volume 56
Issue 1
Start page 373
End page 377
Total pages 5
Collection year 2013
Language eng
Abstract/Summary In this paper, we introduce an Organizational Constraints Analysis (OCA) approach to work analysis that focuses on how organizational rules constrain coordination work possibilities. OCA is guided by ideas from Cognitive Work Analysis and by organizational theory. First, using nurse rostering and rail controller rostering case studies, we discuss the development of two analytical tools: the Organizational Constraints model and Work Possibilities template. Second, we conduct an initial test of the generalizability of the analytical tools in a hospital bed management domain. Overall, the findings suggest that the OCA approach has the potential to help researchers and analysts develop a richer understanding of the organizational processes that constrain the coordination of work.
Q-Index Code E1
Q-Index Status Confirmed Code
Institutional Status UQ

 
Versions
Version Filter Type
Citation counts: Scopus Citation Count Cited 1 times in Scopus Article | Citations
Google Scholar Search Google Scholar
Created: Mon, 15 Apr 2013, 18:26:09 EST by Mrs Alison Pike on behalf of School of Psychology