The suitability of outcome measures in university counselling services: a pilot study

Walles, Cheryl (2012). The suitability of outcome measures in university counselling services: a pilot study Honours Thesis, School of Psychology, The University of Queensland.

       
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Author Walles, Cheryl
Thesis Title The suitability of outcome measures in university counselling services: a pilot study
School, Centre or Institute School of Psychology
Institution The University of Queensland
Publication date 2012-10-10
Thesis type Honours Thesis
Supervisor Helen Stallman
Total pages 76
Language eng
Subjects 1701 Psychology
Abstract/Summary The purpose of this study was to evaluate the suitability of outcome measures for university counselling services. 61 clients of a university counselling service voluntarily completed an online questionnaire in the waiting room before their appointment, and were emailed a follow-up questionnaire six weeks later. Measures of psychological distress, stress, resilience, well-being, flourishing and functioning were assessed at pre and post-treatment, and client satisfaction was assessed at post-treatment. Results found psychological distress, stress and functioning impairment were significantly reduced, while resilience and well-being significantly increased following counselling. The flourishing measure did not significantly change. Well-being and psychological distress showed the greatest change. All but one relationship was non-significant between psychological distress, stress and functioning measured pre and post-treatment and client satisfaction following counselling. Stress at post-treatment and client satisfaction was positively associated. The implications of the findings for university counselling services are discussed.
Keyword Outcome measures
University counselling service

 
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Created: Mon, 11 Mar 2013, 11:19:55 EST by Mrs Ann Lee on behalf of School of Psychology