Emotional labor across five levels of analysis: past, present, future

Ashkanasy, Neal M. and Daus, Catherine S. (2013). Emotional labor across five levels of analysis: past, present, future. In Alicia A. Grandey, James M. Diefendorff and Deborah E. Rupp (Ed.), Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work (pp. 282-288) Hove, East Sussex, United Kingdom: Routledge.

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Name Description MIMEType Size Downloads
Author Ashkanasy, Neal M.
Daus, Catherine S.
Title of chapter Emotional labor across five levels of analysis: past, present, future
Title of book Emotional labor in the 21st Century: diverse perspectives on emotion regulation at work
Place of Publication Hove, East Sussex, United Kingdom
Publisher Routledge
Publication Year 2013
Sub-type Critical review of research, literature review, critical commentary
Series Organization and Management Series
ISBN 9781848729490
9780203100851
Editor Alicia A. Grandey
James M. Diefendorff
Deborah E. Rupp
Chapter number 12a
Start page 282
End page 288
Total pages 7
Total chapters 16
Collection year 2014
Language eng
Q-Index Code BX
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Book Chapter
Collections: Non HERDC
UQ Business School Publications
 
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Created: Fri, 30 Nov 2012, 11:34:33 EST by Karen Morgan on behalf of UQ Business School