Electronic customer relationship management(E-CRM): The bridge between business management and IT

Shams, Rahil and Musakhani, M. (2006) Electronic customer relationship management(E-CRM): The bridge between business management and IT. Management Perspective, 5 19-20: 133-158.

Author Shams, Rahil
Musakhani, M.
Title Electronic customer relationship management(E-CRM): The bridge between business management and IT
Journal name Management Perspective
Publication date 2006
Year available 2006
Sub-type Other
Volume 5
Issue 19-20
Start page 133
End page 158
Total pages 26
Collection year 2007
Language eng
Q-Index Code CX
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Other
Collection: UQ Business School Publications
 
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Created: Thu, 22 Nov 2012, 13:50:27 EST by Susan Peeters on behalf of UQ Business School