Assessing dysphagia via telerehabilitation: patient perceptions and satisfaction

Sharma, Shobha, Ward, Elizabeth C., Burns, Clare, Theodoros, Deborah and Russell, Trevor (2013) Assessing dysphagia via telerehabilitation: patient perceptions and satisfaction. International Journal of Speech Language Pathology, 15 2: 176-183. doi:10.3109/17549507.2012.689333

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Author Sharma, Shobha
Ward, Elizabeth C.
Burns, Clare
Theodoros, Deborah
Russell, Trevor
Title Assessing dysphagia via telerehabilitation: patient perceptions and satisfaction
Journal name International Journal of Speech Language Pathology   Check publisher's open access policy
ISSN 1754-9507
Publication date 2013-04
Year available 2013
Sub-type Article (original research)
DOI 10.3109/17549507.2012.689333
Open Access Status File (Author Post-print)
Volume 15
Issue 2
Start page 176
End page 183
Total pages 8
Place of publication London, United Kingdom
Publisher Informa Healthcare
Collection year 2013
Language eng
Abstract To gain insight into factors which may infl uence future acceptance of dysphagia management via telerehabilitation, patients’ perceptions were examined before and after a telerehabilitation assessment session. Forty adult patients with dysphagia(M = 66 years, SD = 16.25) completed pre- and post-session questionnaires which consisted of 14 matched questions worded to suit pre- and post-conditions. Questions explored comfort with the use of telerehabilitation, satisfaction with audio and video quality, benefi ts of telerehabilitation assessments and patients’ preferred assessment modality. Questions were rated on a 5-point scale (1 = strongly disagree, 3 = unsure, 5 = strongly agree). Patients’ comfort with assessment via telerehabilitation was high in over 80% of the group both pre- and post-assessment. Pre-assessment, patients were unsure what to expect with the auditory and visual aspects of the videoconference, however there were signifi cant positive changes reported post-experience. In relation to perceived benefits of telerehabilitation services in general, most patients believed in the value of telerehabilitation and post-assessment this increased to 90 – 100% agreement. Although 92% felt they would be comfortable receiving services via telerehabilitation, 45% of patients indicated ultimate preference for a traditional faceto-face assessment. The data highlight that patients are interested in and willing to receive services via telerehabilitation; however, any concerns should be addressed pre-assessment.
Keyword Patient perception
Swallowing examination.
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Posted online: 4 June 2012.

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2013 Collection
School of Health and Rehabilitation Sciences Publications
School of Medicine Publications
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Citation counts: TR Web of Science Citation Count  Cited 3 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 6 times in Scopus Article | Citations
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Created: Wed, 26 Sep 2012, 10:50:24 EST by Professor Elizabeth Ward on behalf of School of Health & Rehabilitation Sciences