'Working with the team': an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care

Hepworth, Julie, Askew, Deborah, Jackson, Claire and Russell, Anthony (2013) 'Working with the team': an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care. Australian Journal of Primary Health, 19 3: 207-212. doi:10.1071/PY12087


Author Hepworth, Julie
Askew, Deborah
Jackson, Claire
Russell, Anthony
Title 'Working with the team': an exploratory study of improved type 2 diabetes management in a new model of integrated primary/secondary care
Journal name Australian Journal of Primary Health   Check publisher's open access policy
ISSN 1448-7527
1836-7399
Publication date 2013-01
Year available 2012
Sub-type Article (original research)
DOI 10.1071/PY12087
Volume 19
Issue 3
Start page 207
End page 212
Total pages 6
Place of publication Collingwood, VIC, Australia
Publisher C S I R O Publishing
Collection year 2013
Language eng
Abstract This study aimed to explore how a new model of integrated primary/secondary care for type 2 diabetes management, the Brisbane South Complex Diabetes Service (BSCDS), related to improved diabetes management in a selected group of patients. We used a qualitative research design to obtain detailed accounts from the BSCDS via semi-structured interviews with 10 patients. The interviews were fully transcribed and systematically coded using a form of thematic analysis. Participants’ responses were grouped in relation to: (1) Patient-centred care; (2) Effective multiprofessional teamwork; and (3) Empowering patients. The key features of this integrated primary/secondary care model were accessibility and its delivery within a positive health care environment, clear and supportive interpersonal communication between patients and health care providers, and patients seeing themselves as being part of the team-based care. The BSCDS delivered patient-centred care and achieved patient engagement in ways that may have contributed to improved type 2 diabetes management in these participants
Keyword Multiprofessional teamwork
Patient-centred care
Patient empowerment
Patient engagement
Primary health care
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Published online: 4 September 2012.

 
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Created: Wed, 05 Sep 2012, 07:24:40 EST by Associate Professor Julie Hepworth on behalf of School of Nursing, Midwifery and Social Work