The effects of decomposition quality and multiple forms of information on novices' understanding of a domain from a conceptual model

Burton-Jones, Andrew and Meso, Peter N. (2008) The effects of decomposition quality and multiple forms of information on novices' understanding of a domain from a conceptual model. Journal of the Association for Information Systems, 9 12: 748-802.

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Author Burton-Jones, Andrew
Meso, Peter N.
Title The effects of decomposition quality and multiple forms of information on novices' understanding of a domain from a conceptual model
Journal name Journal of the Association for Information Systems   Check publisher's open access policy
ISSN 1536-9323
Publication date 2008-12
Sub-type Article (original research)
Open Access Status
Volume 9
Issue 12
Start page 748
End page 802
Total pages 55
Place of publication Atlanta, GA, United States
Publisher Association for Information Systems
Language eng
Abstract Individuals can often use conceptual models to learn about the business domain to be supported by an information system. We investigate the extent to which such models can help novices (i.e., individuals who lack knowledge in the business domain and in conceptual modeling) to obtain an understanding of the domain codified in the model. We focus on two factors that we predict will influence novices' understanding: (1) decomposition quality: whether the conceptual model manifests a good decomposition of the domain, and (2) multiple forms of information: whether the conceptual model is accompanied by information in another form (e.g., a textual narrative). We hypothesize that both factors will have positive effects on understanding and that these effects depend on whether the individual seeks a surface or deep understanding. Our results are largely in line with our predictions. Moreover, our results suggest that while novices are generally aware that having multiple forms of information affects their understanding, they are unaware that decomposition quality affects their understanding. Based on these results, we recommend that practitioners include complementary forms of information (such as a textual narrative) along with conceptual models and be careful to ensure that their conceptual models manifest a good decomposition of the domain.
Keyword Conceptual model
Decomposition quality
Form of information
Novice understanding
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collection: UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 11 times in Thomson Reuters Web of Science Article | Citations
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Created: Thu, 28 Jun 2012, 17:19:32 EST by Karen Morgan on behalf of UQ Business School