'Talk to us like we're people, not an X-ray': the experience of receiving care for chronic pain

Nielsen, Mandy, Foster, Michele, Henman, Paul and Strong, Jenny (2012) 'Talk to us like we're people, not an X-ray': the experience of receiving care for chronic pain. Australian Journal of Primary Health, 19 2: 138-143. doi:10.1071/PY11154

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Author Nielsen, Mandy
Foster, Michele
Henman, Paul
Strong, Jenny
Title 'Talk to us like we're people, not an X-ray': the experience of receiving care for chronic pain
Journal name Australian Journal of Primary Health   Check publisher's open access policy
ISSN 1448-7527
Publication date 2012-04-23
Sub-type Article (original research)
DOI 10.1071/PY11154
Volume 19
Issue 2
Start page 138
End page 143
Total pages 6
Place of publication Collingwood, VIC, Australia
Publisher C S I R O Publishing
Collection year 2013
Language eng
Formatted abstract
Chronic pain is a commonly reported problem in primary care, and is Australia’s third most costly health problem. Despite advances in the understanding and treatment of pain, many people with chronic pain do not receive the best available care. This paper examines the health care experiences of people with chronic pain and focuses discussion on the impact that institutional and cultural factors can have on individual experience. Unstructured narrative interviews were conducted with a convenience sample of 20 people with chronic pain. Participants’ experiences pointed to several factors that can affect the outcome of the health care they receive, including: the belief that all pain is due to identifiable injury or disease; a commitment to finding a diagnosis and cure; problematic patientprovider communication; and poor integration of health services. Comprehensively addressing these factors cannot be achieved by focusing interventions at the individual level. A multifaceted response, which includes public health and systemic initiatives, is required.
Keyword Social environment
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Published online 23 April 2012.

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Created: Mon, 04 Jun 2012, 13:49:00 EST by Ms Amanda Nielsen on behalf of School of Health & Rehabilitation Sciences