Service operations management: the total experience

Parker, David Service operations management: the total experience. Northampton, MA, United States: Edward Elgar, 2012.

Attached Files (Some files may be inaccessible until you login with your UQ eSpace credentials)
Name Description MIMEType Size Downloads
Service_Operations_Management_frontcover.pdf Front cover application/pdf 714.60KB 748
Author Parker, David
Title Service operations management: the total experience
Place of Publication Northampton, MA, United States
Publisher Edward Elgar
Publication year 2012
Sub-type Textbook
ISBN 9781781007860
9781781006221
Language eng
Total number of pages 563
Collection year 2013
Abstract/Summary This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector. [summary from WorldCat]
Q-Index Code AX
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Book
Collections: Non HERDC
UQ Business School Publications
 
Versions
Version Filter Type
Citation counts: Google Scholar Search Google Scholar
Created: Mon, 30 Apr 2012, 14:38:37 EST by Karen Morgan on behalf of UQ Business School