Haunted by the past: Effects of poor change management history on employee attitudes and turnover

Bordia, Prashant, Restubog, Simon Lloyd D., Jimmieson, Nerina L. and Irmer, Bernd E. (2011) Haunted by the past: Effects of poor change management history on employee attitudes and turnover. Group and Organization Management, 36 2: 191-222. doi:10.1177/1059601110392990


Author Bordia, Prashant
Restubog, Simon Lloyd D.
Jimmieson, Nerina L.
Irmer, Bernd E.
Title Haunted by the past: Effects of poor change management history on employee attitudes and turnover
Journal name Group and Organization Management   Check publisher's open access policy
ISSN 1059-6011
1552-3993
Publication date 2011-04-01
Sub-type Article (original research)
DOI 10.1177/1059601110392990
Volume 36
Issue 2
Start page 191
End page 222
Total pages 32
Place of publication Thousand Oaks, CA, United States
Publisher Sage Publications
Collection year 2012
Language eng
Abstract Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.
Keyword Change management
Organizational change cynicism
Turnover
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2012 Collection
School of Psychology Publications
 
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Created: Sun, 18 Mar 2012, 23:37:06 EST by Mrs Alison Pike on behalf of School of Psychology