Boosting morale and improving performance in the nursing setting

Stapleton, Peta, Henderson, Amanda, Creedy, Debra, Cooke, Marie, Patterson, Elizabeth, Alexander, Heather, Haywood, Alison and Dalton, Megan (2007) Boosting morale and improving performance in the nursing setting. Journal of Nursing Management, 15 8: 811-816. doi:10.1111/j.1365-2934.2007.00745.x

Author Stapleton, Peta
Henderson, Amanda
Creedy, Debra
Cooke, Marie
Patterson, Elizabeth
Alexander, Heather
Haywood, Alison
Dalton, Megan
Title Boosting morale and improving performance in the nursing setting
Journal name Journal of Nursing Management   Check publisher's open access policy
ISSN 0966-0429
Publication date 2007-11
Sub-type Article (original research)
DOI 10.1111/j.1365-2934.2007.00745.x
Volume 15
Issue 8
Start page 811
End page 816
Total pages 6
Place of publication Oxford, United Kingdom
Publisher Wiley-Blackwell Publishing
Language eng
Formatted abstract
Aim and background:
While the importance of morale is well researched in the nursing literature, strategies and interventions are not so prolific. The complexities of interpersonal relationships within the clinical domain, and the critical issues faced by nurses on a daily basis, indicate that morale, job satisfaction and motivation are essential components in improving workplace efficiency, output and communication amongst staff. Drawing on educational, organizational and psychological literature, this paper argues that the ability to inspire morale in staff is a fundamental indicator of sound leadership and managerial characteristics.

Evaluation and key issues:
Four practical concepts that could be implemented in the clinical setting are proposed. These include: role preparation for managers, understanding internal and external motivation, fostering internal motivation in nursing staff, and the importance of attitude when investing in relationships. 
Keyword Hospital
Nurse manager
Ward culture
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: ERA 2012 Admin Only
School of Psychology Publications
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Citation counts: Scopus Citation Count Cited 14 times in Scopus Article | Citations
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Created: Tue, 31 Jan 2012, 17:04:00 EST by Rachelle Croton on behalf of School of Psychology