Retail productivity and scale economies at the firm level: a DEA approach

Keh, Hean Tat and Chu, Singfat (2003) Retail productivity and scale economies at the firm level: a DEA approach. Omega, 31 2: 75-82. doi:10.1016/S0305-0483(02)00097-X


Author Keh, Hean Tat
Chu, Singfat
Title Retail productivity and scale economies at the firm level: a DEA approach
Journal name Omega   Check publisher's open access policy
ISSN 0305-0483
1873-5274
Publication date 2003-04
Sub-type Critical review of research, literature review, critical commentary
DOI 10.1016/S0305-0483(02)00097-X
Volume 31
Issue 2
Start page 75
End page 82
Total pages 8
Place of publication Pergamon
Publisher Oxford, United Kingdom
Language eng
Abstract We investigate the concept of productivity in retailing. In the literature, there are unresolved issues concerning the construct of retail output and measurement methodologies. In accordance with recently developed theory, we define the output of the retail firm as a set of explicitly priced market goods accompanied by distribution services that are implicitly priced. We operationalise these services, and measure productivity of a chain of grocery stores using data envelopment analysis. We also find evidence of increasing returns to scale. Managerial implications of the findings are provided.
Keyword Productivity
Retailing
DEA
Distribution services
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Non-UQ

Document type: Journal Article
Sub-type: Critical review of research, literature review, critical commentary
Collection: UQ Business School Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 41 times in Thomson Reuters Web of Science Article | Citations
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Created: Tue, 29 Nov 2011, 15:52:47 EST by Karen Morgan on behalf of UQ Business School