Customer service excellence : A multi-skilled domain

Hartley, Nicole (2010). Customer service excellence : A multi-skilled domain. In: AMA SERVSIG 2010. AMA SERVSIG 2010, Porto, Portugal, (). 17-19 June 2010.

Author Hartley, Nicole
Title of paper Customer service excellence : A multi-skilled domain
Conference name AMA SERVSIG 2010
Conference location Porto, Portugal
Conference dates 17-19 June 2010
Proceedings title AMA SERVSIG 2010
Publication Year 2010
Sub-type Other
Language eng
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Conference Paper
Collection: UQ Business School Publications
 
Versions
Version Filter Type
Citation counts: Google Scholar Search Google Scholar
Created: Wed, 09 Nov 2011, 12:26:59 EST by Karen Morgan on behalf of UQ Business School