Development of an IS change reason - IS change type combination matrix

Krell, Katharina, Matook, Sabine and Rohde, Fiona (2011) Development of an IS change reason - IS change type combination matrix. European Journal of Information Systems, 20 6: 629-642. doi:10.1057/ejis.2011.28

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Author Krell, Katharina
Matook, Sabine
Rohde, Fiona
Title Development of an IS change reason - IS change type combination matrix
Journal name European Journal of Information Systems   Check publisher's open access policy
ISSN 0960-085X
Publication date 2011-11
Sub-type Article (original research)
DOI 10.1057/ejis.2011.28
Open Access Status File (Author Post-print)
Volume 20
Issue 6
Start page 629
End page 642
Total pages 14
Place of publication Basingstoke, Hants, United Kingdom
Publisher Palgrave Macmillan
Collection year 2012
Language eng
Abstract Firms change their information systems (IS) for various reasons, ranging from compliance with government regulations to the development of new capabilities. When making these changes a firm can choose between four different IS change types: IS introduction, IS extension, IS replacement, and IS merger. This paper proposes that change reasons and change types are interrelated, and that certain reason-type combinations are more likely than others to result in a successful IS change. To identify these combinations, an IS change reason–IS change type matrix is developed. While the matrix is created from prior IS research, we conducted a focus group study of IS professionals to further explore and refine the matrix. The findings from the focus group study reveal that some IS change reason–IS change type combinations are more appropriate than others to carry out the IS change project successfully. We also present three examples of IS change projects to illustrate the use and value of the matrix in practice.
Keyword Information systems change
Change reason
Change type
Focus group
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Advance online publication, July 12, 2011

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2012 Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 0 times in Thomson Reuters Web of Science Article
Scopus Citation Count Cited 1 times in Scopus Article | Citations
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Created: Fri, 04 Nov 2011, 11:35:43 EST by Karen Morgan on behalf of UQ Business School