Acceptance of service oriented computing: What do IT professionals think?

Baumgartner, Ilse and Green, Peter (2011). Acceptance of service oriented computing: What do IT professionals think?. In: PACIS 2011 proceedings. 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, (26.1-26.15). 7-11 July 2011.

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Name Description MIMEType Size Downloads
Author Baumgartner, Ilse
Green, Peter
Title of paper Acceptance of service oriented computing: What do IT professionals think?
Conference name 15th Pacific Asia Conference on Information Systems (PACIS 2011)
Conference location Brisbane, Australia
Conference dates 7-11 July 2011
Proceedings title PACIS 2011 proceedings
Journal name PACIS 2011 - 15th Pacific Asia Conference on Information Systems: Quality Research in Pacific
Place of Publication AIS Electronic Library (AISeL)
Publisher Queensland University of Technology
Publication Year 2011
Sub-type Fully published paper
ISBN 9781864356441
Start page 26.1
End page 26.15
Total pages 15
Collection year 2012
Language eng
Abstract/Summary This research aims to identify the critical factors that significantly influence the intention of IT professionals to accept and use the Service Oriented Computing (SOC) paradigm. The study uses an interpretive approach. A series of in-depth exploratory interviews was carried out involving IT experts using or considering using SOC in their professional work yielding interesting insights concerning the process of the acceptance of such a complex paradigm as SOC. These insights were used to formulate an initial SOC acceptance model which includes specific (i.e., first-order) constructs such as applicability, maintainability, technical compatibility or structural flexibility. The research investigating the acceptance and use of tools, technologies and approaches in the IT industry has been less than conclusive up to date. Thus, the current study contributes to the progress towards a substantive view of the IT professionals' individual-level technology acceptance. To the authors' knowledge it is the first study examining the process of individual-level SOC acceptance by senior IT professionals. In addition to that, most studies carried out in this domain have been quantitative in nature - in contract to that the current study uses an interpretive approach.
Keyword Technology acceptance in the IT industry
Service Oriented Computing
Acceptance model
Q-Index Code E1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Paper # 26. Conference theme: Quality Research in Pacific Asia.

Document type: Conference Paper
Collections: Official 2012 Collection
UQ Business School Publications
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Created: Thu, 03 Nov 2011, 17:44:27 EST by Karen Morgan on behalf of UQ Business School