University counselling services in Australia and New Zealand: activities, changes, and challenges

Stallman, Helen M. (2012) University counselling services in Australia and New Zealand: activities, changes, and challenges. Australian Psychologist, 47 4: 249-253. doi:10.1111/j.1742-9544.2011.00023.x


Author Stallman, Helen M.
Title University counselling services in Australia and New Zealand: activities, changes, and challenges
Journal name Australian Psychologist   Check publisher's open access policy
ISSN 0005-0067
1742-9544
Publication date 2012-12
Year available 2011
Sub-type Article (original research)
DOI 10.1111/j.1742-9544.2011.00023.x
Volume 47
Issue 4
Start page 249
End page 253
Total pages 5
Place of publication Oxford, United Kingdom
Publisher John Wiley & Sons
Collection year 2012
Language eng
Abstract The high prevalence of stress and psychological distress in university students highlights the need for adequate support services to enable students to achieve their goals. This study aimed to describe counselling services available to university students in Australia and New Zealand and to benchmark them against international services. Participants were five Australian and three New Zealand Counselling Services. Results showed that counselling services are using a variety of formats and e-technologies to deliver services to students, but are hampered by limited resources compared with their international counterparts. These include very high counsellor student ratios, lower average number of consultations per student, and lower mental health qualifications of counsellors. This has even greater implications in the context of higher education reform in Australia that may further widen the gap between needs of students and available counselling services. Inadequate counselling support can negatively impact on students, universities, and the community through lost potential.
Keyword Benchmarking
Student counselling
University students
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Early View (Online Version of Record published before inclusion in an issue)4 APR 2011

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2012 Collection
School of Medicine Publications
School of Pharmacy Publications
 
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Citation counts: TR Web of Science Citation Count  Cited 8 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 10 times in Scopus Article | Citations
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Created: Mon, 10 Oct 2011, 15:21:48 EST by Sheila Cleary on behalf of Psychiatry - Royal Brisbane and Women's Hospital